These Terms govern your use of getdala.ng, app.getdala.ng and the Dala apps (the “Platform”), operated by Feabs Limited, trading as Dala. By using the Platform you agree to them. Product-specific agreements (for example the Dala PIP Investment Agreement) also apply and take priority for that product.
1. Eligibility
You must be at least 18, legally able to enter contracts, and not a person restricted by sanctions or applicable law. One account per person.
2. Your account
- Give accurate information and keep it up to date.
- Complete identity verification before investing or withdrawing.
- Keep your login details secret. Dala will never ask for your password or PIN.
- Tell us immediately if you suspect unauthorised access.
3. Products
Each product (PIP, Projects, Swap, Prime, Earn, Cards) has its own terms shown before you commit. Dala Prime products are issued by licensed partners and governed by their terms. Information on this website is general and is not personal financial advice.
4. Risk
Investing involves risk, including loss of capital. Returns are variable and are not guaranteed. Read the Risk Disclosure before investing.
5. Deposits, swaps and withdrawals
Swaps execute at the rate shown at confirmation. Withdrawals are subject to verification, applicable limits and our anti-money-laundering obligations. We may delay or refuse a transaction we reasonably believe is unlawful or fraudulent.
6. Prohibited use
- Using the Platform for money laundering, fraud or any unlawful purpose.
- Self-referrals, fake accounts or misleading promotion under Dala Earn.
- Promising or guaranteeing returns when promoting Dala.
- Interfering with the Platform's security or operation.
7. Fees
Fees and charges are set out on Pricing & Fees and in each product's terms.
8. Intellectual property
The Dala name, logo, content and software belong to Feabs Limited or its licensors. You may not copy or reuse them without permission.
9. Liability
To the extent permitted by law, we are not liable for indirect or consequential losses, or for losses caused by market movements, third-party services or events beyond our reasonable control. Nothing limits liability that cannot be limited by law.
10. Suspension and closure
You may close your account at any time, subject to product lock-in periods and pending transactions. We may suspend or close accounts that breach these Terms or where the law requires.
11. Complaints
Email hello@getdala.ng with your registered email and details. We acknowledge complaints promptly and aim to resolve them within 15 business days.
12. Governing law
These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes will first be addressed through good-faith negotiation, then the courts of Nigeria.
13. Changes
We may update these Terms. Material changes will be notified in advance by email or in the app.
Questions about this document? Email hello@getdala.ng or write to Feabs Limited, 12 Paul Okon Street, Off Ekpri Nsukara Road, Uyo, Akwa Ibom State, Nigeria.