Feabs Limited (“Dala”, “we”, “us”) is the data controller for personal data processed through getdala.ng, app.getdala.ng and the Dala apps. We process personal data in line with the Nigeria Data Protection Act 2023 (NDPA) and guidance from the Nigeria Data Protection Commission (NDPC).
1. Data we collect
- Identity and contact: name, date of birth, email, phone number, address.
- Verification (KYC): government ID details, BVN/NIN where required, selfie or liveness check, proof of address.
- Financial: wallet balances, transactions, investments, bank account and USDT wallet addresses used to fund or withdraw.
- Technical: device and browser data, IP address, log data and, with your consent, analytics cookies.
- Communications: messages you send us and records of support interactions.
2. How and why we use it
| Purpose | Lawful basis (NDPA s.25) |
|---|---|
| Opening and running your account, executing swaps, investments and withdrawals | Performance of a contract |
| Identity verification, anti-money-laundering and sanctions screening, record keeping | Legal obligation |
| Fraud prevention, platform security, service improvement | Legitimate interests |
| Marketing messages and non-essential cookies | Consent (you can withdraw at any time) |
3. Who we share it with
We do not sell personal data. We share it only where needed with:
- Identity verification, payment, banking, card-issuing and custody partners.
- Trade with Favourable, which administers trading for Dala investment products, to the extent required.
- Licensed Dala Prime partners when you choose one of their products.
- Cloud hosting, email and customer-support providers acting on our instructions.
- Regulators, law enforcement and courts where the law requires it.
4. International transfers
Some providers may process data outside Nigeria. Where they do, we rely on the transfer bases in Part VIII of the NDPA, such as adequacy, contractual safeguards or your consent.
5. How long we keep it
We keep account and transaction records for as long as your account is open and for at least five years afterwards, or longer where anti-money-laundering or other laws require. Marketing data is kept until you withdraw consent.
6. Security
We use encryption in transit, access controls, logging and staff confidentiality obligations. No system is perfectly secure; if a breach is likely to put your rights at risk, we will notify you and the NDPC as the law requires.
7. Your rights
You can ask to access, correct, delete, restrict or port your data, object to processing, and withdraw consent. Some data must be kept to meet legal obligations. Email hello@getdala.ng; we respond within the period set by law. You can also complain to the Nigeria Data Protection Commission.
8. Cookies
See our Cookie Policy. You can change your choice at any time using “Cookie settings” in the footer.
9. Children
Dala is for people aged 18 and over. We do not knowingly collect data from children.
10. Changes
We will post updates here and, for material changes, tell you by email or in the app.
Questions about this document? Email hello@getdala.ng or write to Feabs Limited, 12 Paul Okon Street, Off Ekpri Nsukara Road, Uyo, Akwa Ibom State, Nigeria.